About AT T Personal Cloud
What is AT T Personal Cloud?
AT&T Personal Cloud is an app that allows users to backup, access, and share their content across different operating systems and devices. It provides a safe place to store your favorite memories and important documents, protecting them from damage or loss. The app offers a range of features, including automatic backup, easy device setup, content access from anywhere, photo tagging and search, private folder protection, weekly flashbacks, photo editing tools, and customized prints and gifts ordering.
Features
- Automatic backup of photos, videos, documents, and more
- Protection of content from damage or loss
- Easy device setup
- Access to content across operating systems and device types
- Photo tagging and search
- PIN-protected Private Folder for sensitive documents
- Weekly Flashbacks to relive favorite memories
- Photo editing tools with filters, stickers, and more
- Customized prints and gifts ordering
- 30-day free trial for new users
- Subscription options of $4.99/mo. + tax for 500GB or $9.99/mo. + tax for 2TB
- Compatible with a range of devices
- Accessible in the US only
- Pricing, features, and terms subject to change and may be modified or discontinued without notice.
Overall User Satisfaction Rating
Neutral
82.0%
Negative experience
73.1%
Positive experience
26.9%
~ from Justuseapp.com NLP analysis of 1,732 combined software reviews.
Key Benefits of AT T Personal Cloud
- Works great with no problems
- Free for first 30 days for new customers
- Good app for storing photos
- Does what I need it to do well
- Takes me to my account summary after logging in
22 AT T Personal Cloud Reviews
4.5 out of 5
By BBallMomma86
So incredibly INFURIATING!
Each time I open it, it takes me to my account summary after logging in. It won’t even take you to the Cloud portion and there aren’t any links for you to get redirected there either. I’ve gone through the reviews and tried everything the CSR has replied back to others and told them to try. To my “astonishment”…… still not working, of course! I have a post-pay account as well and don’t have these issues, like another person mentioned. I chose a prepaid account for my data sucking 6yr old since he games/YouTube’s all day due to a broken femur, and this has been the worst decision so far. I don’t want to pay extra for iCloud when att’s cloud is included in his unlimited max plan. This momma is about to pull her hair out having to deal with this after I’ve been caring for him w/an extremely bad break for months now. 📣Calling on the AT&T Cloud Gods📣…. PLEASE work and make my life easier for just 5mins, that’s all I ask! 🤣
By xXBlackxXxLotusXx
Getting GIPPED
ATTPersonalCloud as well as any and all of the AT&T apps have never worked on my device. All the apps do nothing more than have you sign into your account only to have it redirect to the browser to sign into the account which NEVER allows me to sign in using my account login and password unless I click on the “forgot password “ button to sign in even though I have not forgotten my password. I have even tried putting the same password I had used before resetting it and it told me that I couldn’t make my password the same as it was when I reset it. I don’t understand what the issue is. It’s just frustrating that I pay extra for an added cloud storage feature that won’t even let me use it in any way! I feel like I’m being gipped.
By ParsilCanyon
Not functional for me
Theoretically I have 100 gig of personal cloud space. So far, I can’t get to it. I’ve installed ATTPersonalCloud , removed it, installed it, removed it, and installed it. I spent hours on the phone with a wonderful att rep with no change. ATTPersonalCloud doesn’t work for me and I’m disappointed with all things at&t right now. What option do I have other than to switch providers? If your app won’t work, is there another way to access the cloud? I think the answer is no. I’m one very disgruntled future former AT&T customer.
By cute dj
Great app works very well with i phone
Just had it for few days so far it works great no problems it free for first 30 days for new customers great app i love it
By Smosh fan 2385
Only uploaded 1 photo and all contacts
Only 1 photo was uploaded out of the thousands I have. I have 100gb cloud storage with my plan so it shouldn’t be a problem. ATTPersonalCloud is really bugged with media uploading. I even double checked my settings and says it can access all my photos. It just keeps saying content is waiting for backup.
By Christopher Price
Broken on Prepaid Unlimited Plus
Logged in to PayGoOnline to set up my account. Link says “click here” to continue on desktop. Great... except the link is broken on every web browser I try. If I can’t use it on desktop, it’s not getting on my phone. They said I do hope AT&T reads this and fixes the prepaid desktop portal link bug.
By yenkonnie2k
Good App!
Good app for storing photos. Do not know how well it works for syncing photos to a new iPhone because I do not need to upgrade at the moment.
By Chee5eDanis5
AT&T Review
Been using it for about a year, and no complaints yet!
By heat1453
Annoying
Every time I open ATTPersonalCloud, on my IPhone, I’m having to re-sign in and it doesn’t even go to the cloud portion, it opens up my account summary. When I go to my open my cloud where it says “click here” ATTPersonalCloud crashes every time. I have a lot of cloud storage to use and no way to use it. Please fix this.
By T.AudioDope
Seasoned customer
Seems like my post pay accounts and apps are operational. This prepaid is a whole different ball game. App doesn’t work on anything. Even customer service treatment is different; although I get an attitude change when they accident pull my post pay accounts. Att get it together.
By comptonm82
Doesn’t work
I guess they don’t want you to upload anything. Don’t waste your time. It doesn’t work after the first time you sign in. Went through and selected 500+ photos and videos to save from my iPhone 7 Plus and I can’t even open ATTPersonalCloud now.
By lilmrshaynes
Won’t even start up
When I hit “get started” ATTPersonalCloud just continues to tell me “your AT&T personal cloud account is not active”. I have it as part of my service but I’m not even able to get to a screen where I would input my info so I don’t understand the issue. Help!
By 0xn1ck
Useless
There is no reason to use this service. Dropbox is the same price and includes so many more features...why are we limited to just pictures, contacts and music? No other cloud service has this limitation as far as I know.
By Yep it's me 23
Doesn’t work
Tried to open on web browser and it says the link is invalid. AT&T said it works on chrome however google collects to much of your data and personal information so this isn’t helpful to me.
By glenthornton
Att cloud
I downloaded the AT&T cloud and I keep on going in to use it and it keeps saying that it cannot be loaded and says it cannot be logged in it’s just very frustrating and I’ve done deleted it and reinstall they keep saying the same thing
By _jables_
The app won’t open
ATTPersonalCloud I thought would be good to store all my pictures that why I upgraded to a more expensive plan. Opened only once and now it won’t it’s says sorry failure to launch. Open y’all cab fix of soon!
By Cawkryng
just what I needed
This is a great app and does what I need it to do well!
By Papillion11
App will Not Work!!!
I have tried everything that I can do to log into ATTPersonalCloud and nothing works. I even email the makers of ATTPersonalCloud and never heard back from them. What good does an att personal cloud app do if it doesn’t work???
By egeek84
I’m on prepaid and it does t work
I’m supposed to have 100GB but when I login, it just takes me to my account. Tried everything, others having same issue
By Bt980411
Does not work
Like many ATT apps, this one will not let you log in no matter how many times you change your password.
By John Ridge
Horrible
I only selected contacts to be backup but instead backup everything and I cant cancel it. Uninstalling. Btw I have iCloud so I figured I dont need itz
By AnDy0216
Why not?
Am I missing something or can I not share my plan with the other lines on my account?
By dubadair
Dafug
Won’t let me start a purchase. Only button says get started and it goes nowhere.
By Jydjfristjysglifkdrujxt
Useless
Can’t register through ATTPersonalCloud I’m just going to use apple’s cloud.
Maria 5 months ago
For months I have tried to figure out why my contacts are not visible when I log in to the personal cloud account which works intermittently. Tech support barely knows anything about the cloud. Last time I called I was told that this is through a third party. Seriously? I should have stayed with Verizon. ATT should offer this service for free until issue is resolved. I would like to back up my pictures and contacts and be able to see them online. Was able to do this for a month or so after joining AT&T. Bait and switch???
Timothy wittwn 2 years ago
I’m finding illegal photos that’s are not mine in my storage
Is AT T Personal Cloud Safe?
Yes. AT&T Personal Cloud is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,732 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for AT T Personal Cloud Is 26.9/100.
Is AT T Personal Cloud Legit?
Yes. AT&T Personal Cloud is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,732 AT&T Personal Cloud User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for AT T Personal Cloud Is 100/100..
AT&T Personal Cloud works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Pricing Information
**Pricing data is based on average subscription prices reported by Justuseapp.com users..
- 30-day free trial for new users
- $4.99/month + tax for 500GB storage after the trial period
- $9.99/month + tax for 2TB storage after the trial period
- Subscription automatically renews at the prevailing rate unless canceled
- Qualifying AT&T wireless service must be maintained to keep the subscription
- Compatible device required
- Access only available in the U.S.
- Pricing, features, and terms subject to change and may be modified or discontinued without notice.
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